Innovation Services

We help clients leverage technology to reach new levels of business potential and market competitiveness with their business platforms. Targeting leading technology and advanced services delivery, we provide a forward-thinking perspective to drive new business productivity, platform efficiency, and superior levels of service. Our consultative and collaborative approach and custom application services, from business planning through to execution and solution integration, assures alignment to your specific business platform objectives.

Leading Areas of Innovation include:

• Advanced Applications Development with IP Differentiation
• Advanced Data Harmonization and Data Logic
• Cyber Intelligence and Cyber Security
• Cyber Interoperability
• Cloud Transformation and Optimization
• Data Analytics

Technology Assessment

Is your organization considering a significant technology investment?
If so, do you want to know if that investment is the right one—and will provide bottom-line returns? Is your organization entering a time of transition or considering a firm-wide technology upgrade? Has your organization recently been given new data management, archival, or security requirements? Do you have questions about costs and benefits of moving to the cloud?

If you answered yes to any of the questions above, you could benefit from a Technology Assessment.

If you think of your strategic technology direction as a journey, DG’s Technology Assessment is your map.

Our professionals conduct a comprehensive evaluation of your organization’s network and IT systems; we assess where you are now, where you need to be, and how best to get there. The state of your technology infrastructure will be evaluated with your organization’s goals, operational needs, and financial interests in mind. Then, we prioritize our recommendations into short, mid-term, and long-range projects—and provide implementation price-points.

What do you get?

• A comprehensive report that includes:
• Your own Technology Roadmap with prioritized recommendations
• An element-by-element description of your current IT systems and policies with detailed recommendations for improvement
• Full implementation costing to achieve the key recommendations
• Briefing to executive leadership

 

Because of DG’s Technology Assessment, your organization will be able to identify and understand:

• The IT requirements necessary to support ongoing business objectives
• Future strategic options for information systems, depending on growth expectations
• Options and estimates for the implementation of network upgrades and projects
• How to ensure security and business continuity across your network
• Cloud-based and virtualization solutions
• Potential cost-saving options associated with the comprehensive, ongoing management of your network environment

Technology Assessments Process Definition

• Interview. We interview you about your system to find out how your business uses technology to meet goals, what is important to you, what is working well, and what technology challenges you are experiencing.
• System Audit. We examine and document each of your central systems and their configuration to understand what you currently have and how it is working for you.
• Security Analysis. We “ethically hack” into your system to see how vulnerable you are. We look at the security of your servers, your firewall, spyware and antivirus software, and your overall network environment.
• Data Analysis. We compare the information about your system to industry best practices for organizations of your size and capabilities.
• Presentation & Deliverable. We meet with you to go over the Technology Assessment and provide documentation, analysis, and recommendations for each element of your system. We also provide you with budgetary projections on all short-term recommendations and any mid- or long-range improvements you may want to implement.

Security Assessment

We hear about corporate security breaches almost daily.
You can’t help but wonder if your organization is at risk. Even the most careful, the biggest, and extremely well-funded companies can have significant security liabilities lurking just beneath the surface of their networks and IT systems. Is your organization at risk?

DG’s Security Assessment service answers this question for you. It is a comprehensive diagnostic service that can either confirm confidence in your network and systems, or proactively identify areas of potential security issues or complications. We perform extensive internal and external vulnerability testing—and look at the security of your servers, your firewall, spyware and antivirus software, and your overall network environment. In addition, an Optimal engineer will conduct an on-site inspection of your network environment, note security vulnerabilities, and evaluate the security training level of your staff. Our senior consultants will prepare a report that details our findings and remediation recommendations and presents it to executive leadership.

With DG’s Security Assessment, you’ll become aware of your systems’ flaws before they become catastrophic problems that affect your organization’s productivity and profitability.

Documentation Audit

If your IT team left and someone needed to take over day-to-day functioning immediately, would they be able to?
Are all your networks and systems properly documented with enough detail—and in plain lay terms? Is this a clearly defined responsibility—accessible to everyone in senior management at your organization?

DG’s documentation audit service includes a thorough examination of all technology and system components and detailed documentation about your central systems, their configuration, and how they are working for you. At your option, we can create or supplement any existing documentation about your systems. If you would prefer a full system assessment, we recommend our Technology Assessment.

This is a partial list of what where we assess:

• Anti-Spam Protection
• Anti-Spyware Protection
• Antivirus Protection
• Cable Plant
• Cloud Solutions and Applications
• Firewall
• Routers/Switches
• Server Hardware and Operating Systems
• Server Room Environment Documentation
• Accounting System
• Contact Management
• Disaster Recovery Technologies and Plans
• Email
• Internet Configuration and Bandwidth
• Line-of-Business Software
• Shared Storage
• Remote Access
• Usage Policies and Procedures
• Workstation Software and Hardware
• Virtualization Environment

IT Strategy Development

It’s a new world for IT.
In fact, Forrester defines business technology as a “slow but relentless revolution in which traditional technology management, historically delivered only by an IT organization [or team], is changing into pervasive technology use…and measured in terms of business results.” An organization’s C-level executives have a vital role to play in defining the technology direction to achieve a competitive advantage for their organization.

Where to start?
As part of DG’s Strategic Technology Assessment, DG’s IT strategy development process includes an evaluation of the ability of your current technology platform to support future objectives, the identification of technology liabilities, an evaluation of scalability and flexibility, and assistance in aligning technology initiatives with business strategy. While it will address tactical issues, it will also consider bigger-picture impact to the organization. We will create a one to three-year strategic plan to help you gain business value from your IT investments and functions and generate a significant competitive advantage. Think of it as a map to help guide you to where you need to be today, tomorrow, and into the future.